Top 6 Customers That Every Retail Worker Hates

“You either love it, or you hate it. There’s no in between.”

This quote is very much true when it comes to working in retail: it can be the fun, exciting and dynamic experience that young, impressionable teenagers see which makes them want to work in retail, or it can be painful and God forsaken and it can turn the best of people into world-loathing cynics.

Speaking of the latter, it’s not the work that turns them into fun-suckers… it’s the customers. As someone who works in retail, I can say that there are customers who need nothing more than a good frying pan to fall out of the sky and squash them into the ground (subtle Snowboard Kids reference).

So you're one of these customers? It'd be a shame if... someone pushed you down these stairs. (SOURCE: Björn Láczay's Flickr photostream)

So you’re one of these customers? It’d be a shame if… someone pushed you down these stairs. (SOURCE: Björn Láczay’s Flickr photostream)

While it is true that there are some lovely customers that you would be happy to go out of your way to accommodate, the truth is that there are too many unpleasant customers that retail workers have to deal with on a daily basis. To give you a fair idea, here are some of the types of customers that every retail worker loathes to deal with (and provided examples):

The Ignorant Questioner
These are the ones that ask the workers questions, which they are perfectly entitled to, except they keep asking the same question over and over to the point where the worker might believe they’re talking to a malfunctioning fembot from Austin Powers. An example:

Customer: Is this garment on sale?
Worker #1: No, it’s full priced, so it’s 29.95.
Customer: Okay… (five seconds later). Excuse me, is this garment on sale?
Worker #2: No, it’s full priced.

Asking someone else isn’t going to get you the answer that you seek. I honestly don’t understand the logic behind this.

The Complainer
“But this top was on the sale rack even though there is a whole set of them placed on the other side of the store marked correctly… I demand you give it to me on sale or so help me I will complain to your manager.” If you don’t think these types of people exist… they do. They will go to extreme lengths to get what they want, even if what they want is absolutely ridiculous. The Complainer will argue with you until the cows come home and will effectively forget that people have feelings.

Customer: Oh the music is so loud and awful in here! I can’t shop in this environment!
Worker: Sorry, the volume is always like this and I can’t change it.
Customer: Well, you’ve just lost a customer!

Because I’m sure that $5 top you were considering was going to have a huge effect on the ultimate sales for the day.

The Slave Driver
On workers job descriptions, it’ll list them as “Retail manager” or “Sales assistant”. Nowhere does it say “Personal shopping basket” or “Other size fetcher”. Technically speaking, people who work in retail don’t have to offer you any kind of personal assistance at all, really; they choose to. Certain people, however, choose to take advantage of this general sweetness and put workers to slavery.

Worker: Is there anything I can help you with?
Customer: Well, I want to try these pants on. Could you be a darl and babysit my baby, watch my trolley, and stand here in case I need another size? Actually… just get me the size up, just in case. Thanks. Oh… here’s the baby.

This may come as a shock to some people, but people who work in retail are human beings as well. Human beings like to be treated as human beings sometimes. What a nifty little idea!

The Grub
So you want to try on three pairs of pants and three matching tops? Fair enough. You’re within your right. But you don’t like any of them… so what do you do? The Grub leaves their tried-on garments inside out on the floor of the change room in a pile of mess, and expect the workers to clean up after them as if they’re some incapable toddler who has gone for a run about.

Customer: Whoops… I accidentally knocked over that table display of shoes. Oh well. Better walk out now and leave it for the workers.
Worker: (chronic swearing in fifteen different languages)

If it’s that easy to take off the hanger, I’m sure it is as easy to put back on. Weird concept, right?

The Bargainer
I understand that some stores may have the privilege of altering prices to make that ultimate sale, but most don’t. So there really is no point in trying to bargain an item if the price tag is set in stone.

Worker: These ones are $49.95.
Customer: There’s a tiny, almost invisible mark on these boots. Can I get a discount on them?

No. You can’t.

The Indecisive Douchebag
This may come to a surprise to some people but putting a refund or exchange through the store’s sale system is a long process. It isn’t just a snap-of-the-fingers-and-it’s-done type thing. So when a customer buys something and then all of a sudden decides they don’t want it, no amount of apologies will make up for the half hour you just wasted of their lives.

Customer: I’ll just buy the pink scarf, thanks.
Worker: Thank you. Have a good day.
Customer: Actually, no; I want the orange one.

With exchanges, it’s also important to note that you can’t just take the new one and walk out. That is called stealing.

If there is one thing I want to leave at the end of this, it’s this: people who work in retail are human beings as well, so treat them like you want to be treated.

– by The Black Widow

Satisfashion: Split Leg Jeans

I’m not going to lie; if I were suffering from insomnia and badly wanted to go to sleep, I’d watch a fashion show. They bore me to tears. I have little to zero interest in the fashion industry but, hey, everyone is programmed differently and I don’t hold anything against those who are expert fashionistas.

In saying that, I’d like to think that I have a good style myself and can put together a pretty decent outfit for myself and for others. One of the things I enjoy most at my job is styling clueless men who have no idea how to put together an outfit and after dealing with me, leave with some good buys.

Anywho, here’s to introducing my new fashion portion of my blog, deftly titled “Satisfashion”. Geddit? Geddit?

Here is today’s fashion curiosity:
The Split Leg Jean

They're a sight for sore eyes, aren't they?

They’re a sight for sore eyes, aren’t they?

For the sake of argument, I’m going to specifically refer to black and red split leg jeans.

So, if you can’t see, split leg jeans are a type of pant where one leg is one colour and the other leg is another colour. It’s an interesting concept and a very tricky garment to pull off. But that’s why I’m here to help you.

I know the general idea of constructing an outfit is to revolve the clothes around the shoes, but in split leg jeans, that’s not the case. You have to revolve your whole outfit around dem jeans if you want to make the outfit work. You want the central point of the outfit to be the jeans so if you wear something else that detracts attention from your outrageous jeans, well, that’s an issue.

For starters, you’re going to have to base the colour choices around your jeans. For me, I stuck to a basic black, red and white colour combination to compliment my jeans. I wore a white shirt with black and red decal on the front, a black cardigan on top and a red neck bandanna for extra sass. For some strange reason, I find comfort in having something on top of my head and sunnies tend to do that trick, so I even had black sunglasses on.

The tricky part is “what colour shoes am I going to wear with this? Do I go black or do I go red?” Why not be bold and do both – if it works.  If you have one red Doc Marten and one black canvas slip on shoe, chances are high that you will look stupid if you don them together. What I chose to wear was one black Converse shoe on the red leg and one red Converse on the black leg to create an eye-catching harlequin/court jester type image. If you don’t have the materials to do this, however, I would suggest a pair of black shoes. Wearing a red shoe on the red leg may look too red while a black shoe with a black leg is passable. I know that sounds silly, but trust me.

Here’s what I had:

Split leg jean swag!

Split leg jean swag!

Pulled off like a champion, methinks.

If I think fashion is going the way I think it’s going to do, split leg jeans are going to become a huge hit in the near future, so I suggest you pop on over to places that sell split leg jeans or even split leg shorts and buy yourself a pair. They’re sure to be a hit at the next event or party you have to attend.

– by The Black Widow